Maintenance Requests

Photo of a man checking the electrical outlet

Emergency Maintenance

Natural Gas Leak
Call 911
City of Pensacola 850.474.5300
City of Milton 850.983.5400
City of Gulf Breeze 850.983.5110

Air-Conditioning, Heating or Refrigerator not working
Economy Heat & Air Conditioning Company 850.944.9702

Major Electrical Problems
Selectricity 850.346.7689 or Selectricity@cox.net

Broken Pipes or Sewer Backing Up
Anytime Plumber  850.438.0001

PLEASE NOTE: If you are reporting an air-conditioning, heating or plumbing repair AFTER business hours, please call one of the phone numbers above.  Please keep in mind that if you are calling about a backed up toilet or backed up plumbing, and if it is determined the backup is from tenant use, you could be charged for the service call.

Non-Emergency Requests

For non-emergency maintenance requests, please fill out the form below. Please fill out completely and submit.  A work order will be generated and one of our vendors will contact you for an appointment.  We try to get the repairs scheduled as quickly as possible, however, emergency repairs will be scheduled first.  If this is not an emergency repair, please allow up to 7-10 days for a vendor to contact you. 

"*" indicates required fields

Name*
Address*
Please know that the following are the tenant’s responsibility:
1. Ensure that the requested repair is covered by the lease.
2. Schedule an appointment that is mutually convenient with the service provider, as they will not be given a key to enter.
3. To pay the service provider’s trip charge if the tenant misses a scheduled appointment.
4. To reimburse the owner for the full cost of the service invoice if the reported repair item is found to be the tenant’s responsibility (such as a tripped breaker or GFI, clogged toilet, bad light bulb, etc.)

Non-Emergency Requests

For non-emergency maintenance requests, please fill out the form below

"*" indicates required fields

Name*
Address*
Please know that the following are the tenant’s responsibility:
1. Ensure that the requested repair is covered by the lease.
2. Schedule an appointment that is mutually convenient with the service provider, as they will not be given a key to enter.
3. To pay the service provider’s trip charge if the tenant misses a scheduled appointment.
4. To reimburse the owner for the full cost of the service invoice if the reported repair item is found to be the tenant’s responsibility (such as a tripped breaker or GFI, clogged toilet, bad light bulb, etc.)

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